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Let’s Zero In on your energy transition journey together

Our energy transition specialists are available to help you understand what’s involved in your EV transition journey, they will provide expert help and advice tailored to your business and fleet.

Interested in hearing more insights from our experts?

We provide even more information about EV efficiency, how to charge your fleet, important partnerships and so much more on our weekly emails.

Zeroing In: Why does aftersales matter more than ever?

Electric trucks need less maintenance, but aftersales matters more than ever. For any truck operator, availability counts, and Renault Trucks have been operating electric trucks for several years now.

 

In this episode, Jess Sawbridge, our Customer Experience Manager, zeros in how electric trucks are looked after and how they’re supported on the road.

 

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In the workshop

Jess takes us through how a workshop is different when an electric truck comes in. You’re dealing with high-voltage systems, battery tech and electric drivetrains – alongside the rest of the vehicle.

 

Across the Renault Trucks dealer network, workshops and technicians have been prepared specifically for electric vehicles, including:

  • EV-ready bays
  • Specialist equipment
  • Clearly defined high-voltage safety procedures
  • Dedicated training

Electric trucks aren’t treated as a special case, the preparations allow support for E-Tech vehicles in everyday operations.

 

Connectivity is key

Jess continues to highlight that across the Renault Trucks aftersales network, connected services are already being used to monitor vehicle condition and plan maintenance.

 

For E-Tech, the following information is all available remotely while the truck is on the move:

 

  • Battery condition
  • System status
  • Performance data

This feeds into Predict, Renault Trucks’ connected service designed to maximise uptime, and because this information is available remotely, many issues can be resolved without the truck coming into the workshop.

It’s about keeping maintenance planned, disruption low, and vehicles on the road. 

Protecting the lifeblood

The battery is the lifeblood of an electric truck, so it’s condition is top priority.

As part of routine servicing, technicians carry out detailed battery health inspections:

 

  • Checking the physical condition
  • Available energy capacity
  • Thermal management system performance

Predict also provides 24/7 visibility of battery condition while the truck is in operation, reducing the risk of unexpected downtime.

 

Electric trucks may need less maintenance, but uptime still depends on aftersales. 

 

As Jess points out, for Renault Trucks customers, electric trucks simply means business as usual. 

 

What’s Next: The Zeroing In Series

Future episodes will reveal how collaboration — across teams, sites, and industry partners — is key to a seamless transition to electric fleets.

With Renault Trucks, operators have a trusted partner guiding them every step of the way toward zero-emission transport.

 

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What’s Next: The Zeroing In Series

Future episodes will reveal how collaboration — across teams, sites, and industry partners — is key to a seamless transition to electric fleets.

With Renault Trucks, operators have a trusted partner guiding them every step of the way toward zero-emission transport.

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Getting Started

Electric trucks are here. What’s holding you back? Power, cost, complexity - or just knowing where to start? with Roger Clarke, Head of Electromobility

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EV Efficiency

Challenge the assumption that bigger batteries are better with Grahame Neagus, LCV Manager.

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Speaking EV

How to start thinking electric, shifting from fuel delivery to grid-based energy planning with Andrew Roberts, Electromobility Charging Specialist. 

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Is There Enough Power for Electric Trucks?

How the grid handles it now, and how it’s building capacity with Energy Transition Managers, Jack Millington and Simon Calado.

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How to Charge
Your Fleet

Exploring options from depot charging to shared hubs and public networks with Electric Mobility Charging Specialists, Andrew Roberts and Aaron Davison.

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The Importance of Partnerships

Making the right choices that drive fleet decarbonisation and commercial success with Jessica Sawbridge, Electromobility Customer Experience Manager.

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What it's actually like to drive an electric truck?

Without spending time behind the wheel of an electric truck, it can be difficult to know what driving one is really like.

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Why does aftersales matter more than ever? 

Electric trucks need less maintenance, but aftersales matters more than ever. 

 

 

Learn about the Energy Transition Journey
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